Frequently Asked Questions
Find answers to common questions about our printing services
General Questions
What types of printing services do you offer?
We offer a wide range of printing services including business cards, banners, promotional items, custom t-shirts, mugs, packaging solutions, and large format printing. We also provide design services and can help with your branding needs.
What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends and public holidays.
Do you offer rush services?
Yes, we offer rush services for urgent printing needs. Please contact us directly to discuss your requirements and we'll do our best to accommodate your timeline.
Ordering & Payment
How can I place an order?
You can place an order through our website, by visiting our store, or by contacting us via phone or email. For complex orders, we recommend visiting our store to discuss your requirements in detail.
What payment methods do you accept?
We accept cash, credit/debit cards, and EFT payments. For business accounts, we can arrange credit terms upon approval.
Do you offer bulk discounts?
Yes, we offer competitive pricing for bulk orders. The discount varies depending on the quantity and type of product. Please contact us for a custom quote.
Design & File Requirements
What file formats do you accept?
We accept most common file formats including PDF, AI, EPS, PSD, and high-resolution JPG/PNG files. For best results, we recommend providing files in PDF format with all fonts outlined.
Do you offer design services?
Yes, we have an in-house design team that can help with your design needs. We can create business cards, logos, banners, and other marketing materials from scratch or modify existing designs.
What is the minimum resolution required for printing?
For best results, images should be at least 300 DPI (dots per inch) at the final print size. Lower resolution images may appear pixelated or blurry when printed.
Still Have Questions?
If you couldn't find the answer you're looking for, feel free to contact us directly.
Contact Us